Shipping policy
Shipping Policy
HIDALIFE is committed to providing fast and reliable shipping services:
- Free Shipping: We offer free shipping for the contiguous 48 U.S. States and 13 Canadian Provinces. The transit time is approximately 3-5 business days.
- Warehouses: All HIDALIFE products are stored in Amazon warehouses or UPS warehouses in the United States, utilizing FBA or UPS shipping services.
- Exclusions: Currently, we do not sell or ship products outside the United States and Canada.
Processing Time:
- Orders with multiple items will be processed based on the item with the longest processing time.
- All orders are shipped out within 24 hours on weekdays. Please note that the processing time is not included in the shipping time.
Public Holidays:
- Transportation and processing times may be affected during public holidays (up to a 72-hour delay). Although this is beyond our control, we strive to minimize any delays.
Order Confirmation:
- After placing an order, you will receive an email confirmation. If you have any special requests for your order, please let us know as soon as possible before it enters the processing stage.
Contact Us:
- For urgent questions about shipping, feel free to email us at support@hidalife.com.